Choose a direction
You want to take the next step in your life or career, make a decision, or set priorities that fit your circumstances and values.

MY SERVICES · COACHING
COACHING
Coaching supports personal or professional development. You can begin on your own or through your organization, with goals agreed at the outset.
You want to take the next step in your life or career, make a decision, or set priorities that fit your circumstances and values.
You want to work on your confidence, leadership or communication, using real situations from your life or work.
An organization wants to support an employee’s or manager’s development, or address difficulties they face in their role.
TWO WAYS TO BEGIN
The starting point and the people involved will differ. We agree on goals and how we will work together before beginning.
You can start coaching without involving your employer. We begin with your own goals and what you want to develop.
A skill, a decision or a stage in your life or career gives us a concrete place to begin. Together, we clarify the changes you want to explore.
We look at your resources and what stands in your way, then consider actions you could try in your personal or professional life.
An organization may arrange coaching to support an employee’s or manager’s development. We consider the organization’s goals alongside the person’s needs.
Coaching offers time to understand the expectations of your role, develop skills and reflect on situations you find difficult.
The work aims to support meaningful development within the role, with needs, expectations and goals clarified together with the people involved.
When an organization is involved, we need to discuss goals, each person’s role, confidentiality and how information will be shared before starting. Diana and the people concerned agree on these arrangements in the context of the work.

TIME FOR YOUR DEVELOPMENT
A meeting gives you time to talk about your role, a transition or a question on your mind, at your own pace.
You can meet at the Montréal office or online in Québec. The arrangements and scope of the coaching are discussed with Diana.
MY APPROACH TO COACHING
We begin with something concrete: a decision, a conversation or a challenge in your role. Taking a wider view helps us consider your options, your resources and what matters to you.
You may try things between meetings. We return to those experiences to understand what helps, what remains difficult and how to adjust our next steps, taking account of the possibilities and constraints in your situation.
WORKING TOGETHER
Your decisions, conversations and attempts at doing things differently become the material for our meetings. The work develops from what is actually happening in your life or work.
Sorting through expectations, urgent demands and what matters to you helps identify a development priority and consider how to make room for it.
Using situations you encounter, we explore how you take your place, make decisions and act within your role.
Fear, doubt and familiar habits can make change difficult. Naming them gives us a way to explore your options and the resources you can draw on.
We can reflect on your conversations, how you listen and how you express needs or expectations in real situations.
We choose possible actions based on what matters to you, then look at your experience to adjust the work as we go.
TWO EXAMPLES OF A COACHING PROCESS
These two examples illustrate what coaching over six months could look like, with meetings every two to three weeks. The format, length and frequency are agreed according to your needs; these are examples, not a required package.
Individual work focused on a personal or professional priority you want to develop.
At the start
Clarify your situation, your goals and how we will reflect on your development as the work progresses.
Over the six months
In meetings every two to three weeks, explore real situations, prepare actions and reflect on what you have tried between sessions.
At the end
Consider the changes you have noticed, the difficulties that remain and the directions you want to keep exploring.
Individual coaching supported by the organization, with goals and working arrangements agreed at the beginning.
At the start
Diana, the person being coached and their manager clarify expectations, goals and how they will communicate, including confidentiality.
Over the six months
Every two to three weeks, work on situations connected with the role, try possible approaches and reflect on development in relation to the agreed goals.
At the end of the work
Diana, the person being coached and their manager discuss what has been accomplished, progress and possible next steps, within the agreed arrangements.